At Her Hair and Beauty (HHB), we strive to ensure swift and reliable delivery of your orders. Please review the following shipping policy for information on our shipping procedures.

• Shipping Timeframes:
• UK Orders: Please allow 14 working days from the date that you've placed your order for delivery. Once the item has been shipped you will be notified via email.

• International Orders: For our valued customers outside the UK, please note that shipping times may vary. While we endeavour to dispatch your orders as quickly as possible, international shipping may take longer due to customs clearance and varying transit times. Please allow extra time for delivery. 

• Shipping Charges:
• UK Orders: Enjoy complimentary shipping on all orders within the UK. We are pleased to offer free shipping for our valued customers across the UK. Regardless of the size or weight of your order, there are no shipping charges for deliveries within the UK.

• International Orders: Shipping charges for international orders will be calculated at checkout. Please note that additional customs duties and taxes may apply upon delivery, which are the responsibility of the recipient.

• Order Processing:
• Once your order has been dispatched, you will receive a confirmation email containing tracking information to monitor the status of your delivery.

• Delivery Address:
• Please ensure that the delivery address provided during checkout is accurate and complete. We cannot be held responsible for delays or undelivered packages due to incorrect addresses provided by the customer.

• Shipping Partners:
• We work with reputable shipping partners to ensure the safe and timely delivery of your orders. However, please note that unforeseen circumstances such as adverse weather conditions or logistical challenges may affect delivery times, for which we appreciate your understanding and patience.

• Order Tracking:

You can track the status of your order using the tracking information which will be provided a few days after an order has been processed. If you encounter any issues with tracking your order, please feel free to contact our customer service team at hello@herhairandbeauty.uk for assistance.

• Contact Us:
• If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure your satisfaction with every aspect of your shopping experience at Her Hair and Beauty (HHB).

 Thank you for choosing Her Hair and Beauty (HHB) for your hair and beauty needs. We appreciate your trust in us and are committed to delivering excellence in every aspect of our service, including shipping and delivery.